1. Products & Services Description
We provide comprehensive marketing and support services for independent financial advisors and insurance agents, including:
- Turnkey seminar marketing solutions
- Online lead generation systems
- Wingman CRM (custom-built client relationship management system)
- Marketing assistance and strategy
- High-level training events
- Partnership programs based on production tiers:
• Tier 1 ($1M–$3M): Basic marketing support
• Tier 2 ($3M–$8M): Enhanced services
• Tier 3 ($8M+): Full-service support
2. Purchase Currency
- All transactions are processed in United States Dollars (USD)
- International transactions will be converted at current exchange rates
3. Customer Service Information
- Phone: (866) 693-0269
- Email: info@topgunmg.com
- Response Time: Within 1 hour during business hours
- Business Hours: Monday-Friday, 9 AM - 5 PM MST
4. Fulfillment Policies
- Service Activation: Within 24 business hours of payment confirmation
- Initial Strategy Consultation: Scheduled within 48 hours
- Marketing Materials Delivery: 5-7 business days
- CRM Setup and Training: Within 1 week
- Revenue Model: Override-based from indexed annuity business
- Direct billing for marketing services
5. Legal & Export Restrictions
- Services limited to licensed financial advisors and insurance agents
- Compliance with insurance company guidelines
- Services available within the United States only
- All services subject to applicable state and federal regulations
6. Privacy Policy
Our complete privacy policy can be found at https://topgunmg.com/privacy
- All client data is protected and encrypted
- Information sharing limited to necessary business operations
- Compliance with financial industry regulations
- No sale of personal information to third parties
7. Business Address
15169 N. Scottsdale Rd. #205
Scottsdale, AZ 85254
8. Promotional Terms
- No current promotional offers at this time
9. Website & Payment Security
- SSL-encrypted website security
- PCI DSS compliant payment processing
- Secure data transmission and storage
- Regular security audits and updates
- Multi-factor authentication for CRM access
10. Cancellation Terms
a) Service Cancellation - 30-day written notice required for service cancellation - Notice must be sent to info@topgunmg.com - All active marketing campaigns will be completed through the notice period - Access to Wingman CRM and marketing materials will be maintained through the notice period
b) Partnership Termination - No long-term contracts or exclusivity agreements required - Partners may terminate the relationship with 30-day notice - All override arrangements will be honored for business written during the partnership
11. Refund Policy
a) Marketing Services - Custom marketing materials and completed services are non-refundable - Pro-rated refunds available for prepaid services not yet rendered - Refunds will be processed within 15 business days of approval
b) Training Events - Full refund available up to 14 days before the event - 50% refund available 7-13 days before the event - No refunds available within 7 days of the event - Transferable to another advisor within your organization
12. Intellectual Property Upon Cancellation - All content created by Top Gun Marketing remains our intellectual property - Usage rights for marketing materials expire upon partnership termination - Clients must cease use of provided materials after the termination date
13. Data and Information - Client data will be securely transferred back to the advisor - CRM data will be available for export for 30 days after termination - All sensitive information will be securely deleted after 60 days
14. Outstanding Payments - Any outstanding override payments will be processed according to normal schedule - Final commission payments will be reconciled within 60 days of termination
15. Post-Cancellation Support - Basic transition support provided for 30 days after termination - Access to historical campaign data maintained for 60 days - Technical support for data migration available upon request
16. Accepted Payment Methods
We accept all major credit cards:
Visa, Mastercard, Discover, & American Express